Customer Support
Here to Help – The Casepak Customer Support Promise
At Casepak, customer support isn’t just about answering queries, it’s about building partnerships that make recycling easier, more effective, and more sustainable for everyone.
Through our two facilities in the Midlands, our Collection and Processing Facility (CPF) and our state-of-the-art Materials Recycling Facility (MRF), we provide trusted recycling services to businesses, local authorities, and organisations across the UK.
What You Can Expect from Our Support Team
- Friendly, expert help – Speak directly to our knowledgeable Midlands-based team. No scripts, no call centres.
- Clear, honest advice – From service schedules to recycling best practice, we give you straightforward guidance that fits your needs.
- Fast, responsive service – We know recycling doesn’t wait. We aim to resolve issues quickly and professionally.
- Reliable communication – Whether you’re new to Casepak or a long-standing partner, we keep things transparent and easy to follow.
Driving a More Sustainable Future
We’re committed to more than high-quality recycling, we’re helping to shape a cleaner, greener tomorrow. As a company with sustainability at its core, we’re proud to lead the way in responsible environmental practices.
From reducing landfill waste to improving material recovery rates, we support our customers in making a meaningful environmental impact. Every conversation, every collection, and every solution we offer is part of a bigger vision: helping build a better future for communities and the planet.